Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been packed and dispatched.

If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Origin

All orders are shipped from Vilnius, Lithuania.

Shipping Destinations

We ship worldwide.

  • Lithuania: Estimated delivery within 2–4 business days.

  • European Union countries: Estimated delivery within 5–10 business days.

  • Rest of the world: Estimated delivery within 10–14 business days.

Please note that these are estimated timeframes and may vary depending on destination and courier performance.

Shipping Methods

We work with trusted logistics partners including DPD, Omniva, LP Express, DHL, and other international carriers to ensure reliable delivery to all regions.
The most suitable carrier for your location will be selected automatically at checkout.

Shipping Rates

Shipping fees are calculated at checkout based on your delivery location and package weight.
We currently do not offer free shipping on any orders.

Tracking Information

Currently, tracking numbers are not provided.
If you would like to inquire about the status of your shipment, please contact us at deivoska@gmail.com with your order number, and we’ll provide an update.

Customs, Duties & Taxes

Orders shipped outside the European Union may be subject to import taxes, customs duties, or local fees charged by your country’s customs office.
These charges are the customer’s responsibility and are not included in the product price or shipping cost.
We recommend checking with your local customs authority before placing your order.

Delays

While we do our best to deliver your order as quickly as possible, unforeseen delays caused by customs, courier issues, or international logistics may occur.
We cannot be held responsible for delays once your order has been handed over to the shipping carrier.

Lost or Damaged Shipments

If your order arrives damaged or has not arrived within the expected timeframe, please contact us at deivoska@gmail.com. We’ll investigate the issue and help you find the best resolution.